Taxis in Italy: How to Order, Cost

This article provides a detailed overview of taxi options in Italy, booking services, apps, and taxi costs in Italy.

Italy was once fragmented into many principality states. Many centuries have passed, it has become a major world power, yet habits of regional separation remain in many areas.

In particular, there are practically no nationwide taxi services or companies providing taxi services in Italy. Mostly, the market consists of regional participants. Therefore, a tourist traveling through different cities in Italy should consider the peculiarities of a particular region.

Taxi Costs in Italy

The cost of a taxi in Italy will vary across different cities. Yet, it is possible to speak about an average taxi cost in Italy. This won't be an average indicator, since companies work while keeping an eye on each other's pricing policy and offer prices that do not differ significantly from one another.

The taxi fare in Italy will include the following tariffs:

• Boarding tariff. On average, it is 2 euros. 
• The cost of a taxi in Italy per kilometer. Up to 11 euros – 1.1 euros per kilometer. Up to a meter reading of 13 euros – 1.3 euros. After this figure, 1 km will cost 1.6 euros.
• For a night trip, a tourist will pay 30% more than the daytime tariff. If in traffic where the car's speed does not exceed 20 km per hour, the rate is 27 euros per hour. 
• In all cities, single women taking a night taxi ride pay 10% less than the meter shows. 

On average, a 3 km trip would cost about 10 euros for a passenger. European travelers should be prepared for this level of pricing. In the EU, there are countries where taxis will cost even more. In many cities in France, Switzerland, Luxembourg, and other affluent countries, rates are 1.5-2 times higher than in Italy.

Taxi Booking Services in Italy

Every arriving passenger looks forward to being met at the airport in an unfamiliar country, helped with luggage, provided with transport that best suits their status, financial possibilities, and number of companions, and driven to the hotel. All these conditions are fulfilled by the taxi service. It is best to book a taxi or transfer to or from the airport at least 12 hours before the plane's arrival or departure.

From some airports to other terminals or railway stations, there is a fixed taxi tariff. For example, a 50 km trip from Malpensa Airport to the train station in Milan costs 90 euros. Sometimes, the fixed rate can be higher than the standard taxi cost. 

Taxi in Italy App as an Ordering Method

English speakers are accustomed to nationwide apps like 'Yandex.Taxi,' which enables ordering a car anywhere in the country. However, the situation in Italy is different.

Booking services are located on the carrier companies' websites. To order, customers need to know their names. Additionally, taxis can be booked on international websites like Kiwitaxi in Italy and ttstaxi in Italy ttstaxi.com/en/

The global Uber taxi service is available in 10 cities in Italy:

• Rome;
• Milan; 
• Genoa;
• Turin; 
• Padua;
• Florence;
• Naples; 
• Reggio Emilia;
• Trieste;
• Rimini.

"Native" and "Foreign" Mobile Taxi Apps in Italy

Licensed Italian taxi drivers staged protests against introducing Uber in Italy, and even now, its implementation is facing challenges. However, for international guests, this service is accustomed. Its availability should be checked beforehand by entering the names of the cities the tourist plans to visit. 

There are similar challenges with the availability of other international apps for the same reasons as with Uber in Italy.

But the country has its popular "native" apps for calling taxis.

Among them are the following:

•  ittaxi.it
• apptaxi.it

Some of these have English versions, but most operate only in Italian. 

The cost of a trip ordered via a mobile app will correspond to tariffs practiced in the region where the service is ordered.

The reference site InfoTaxi lists contact details for dispatch services in various Italian cities. 

Some of them include:

•  radiotaxiverona.it
• taxibari.it
• cotapi.it and others.

It's possible to book taxi services and order an airport transfer with them. 

Water taxis in Venice, cost and how to order

The main transportation method in Venice is not land-based, but the water taxi in Venice. More often than not, tourists travel not on roads, but on the canals of this unique city. Naturally, the taxis ordered for this are special - water taxis in Venice.

Boats fulfill the function of transporting tourists across Venice. They take passengers to all corners of the city or offer canal tours. 

Three major companies provide boats for travel on the water:

• serenissimataxi.it
• ConsorzioMotoscafiVenezia;
• venicewatertaxi.it

Additionally, there are many private water taxis in Venice.

They all operate 24/7, including weekends and holidays. 

The cost of a water taxi in Venice is determined not by distance, but by sailing time. As an example, the cost of a water taxi in Venice from Piazzale Roma to the center is approximately 70 – 80 euros.

In Venice, specific routes or excursions can be ordered. Such services have fixed prices. Starting from 150 euros per hour around the city and 130 in the lagoon outside the city. Additionally, a gondola ride is popular. In the Grand Canal, a gondola for six passengers costs 80 euros, or just over 13 euros per person.

There are also land taxis in Venice. The dispatch service radiotaxivenezia.com by CooperativaArtigianaRadiotaxi operates here. You can call a taxi by their phone number. 

If you need to travel outside the city, it might be more convenient and cheaper to order a transfer in Venice.

The general culture of welcoming tourists in Italy is traditionally high. The same level of service will be offered by licensed transport companies. With drivers licensed for taxi or transfer services, traveling this picturesque country is trouble-free.

Taxis in Italy in 2025: What Has Changed?

In 2025, Uber has become one of the most popular platforms for booking taxis in Italy. Thanks to a strategic partnership with a local dispatch service, the service is now available in 90 cities, including Rome, Milan, Turin, and Genoa. However, in some regions, the use of Uber may be restricted by local laws, so it is recommended to check availability before your trip.

How to Book a Taxi in Italy in 2025?

Uber

A convenient and familiar service for many tourists. Payment is only possible through the app (credit card, Apple Pay, Google Pay).

IT Taxi

A local service integrated with Uber. Suitable for trips in smaller cities where Uber may not be available.

Free Now

An alternative taxi booking app with English language support.

Taxi Alternatives

In major cities, you can use car-sharing services such as Share Now or Enjoy, or opt for public transport. In Venice, water taxis remain popular, but their prices can be quite high—starting from €70 for a short trip.

Payment and Safety

All transactions are processed through the app, and cash payments are not accepted. Taxi drivers are required to have licenses, ensuring safety and professionalism.